DVR
High Speed Dome

DVR

Q
If I am using dynamic IP in our server PC, can I connect to my server PC from remote side?
A
Yes, we provide an IP code to customers so you can link to the IP code address over Internet browser on any PC to remote view, record and playback historical recording data on your server DVR system.
   
Q
How many cameras and locations can I see over Internet browser at the same time?
A
You can remote view 36 cameras for max. 25 different site over internet simultaneously.
   
Q
If I am using modem to dial up, can I access remote function?
A
Yes, we provide an 'Any View' software to support modem to dial up for remote functions. However, the speed of transmission will be slower than ADSL or other broadband connection.
   
Q
Does your DVR support TV output function?
A
Yes, most of our models are with TV output function optional. You can check the product page to see the optional purchase. Our TV output also includes remote controller.
   
Q Are your products CE and FCC approved?
A Yes, we have CE and FCC approved.
   
Q Maximum time (seconds or frames) for your pre-record function? Is it adjustable locally by software?
A You can adjust any time (seconds) as you want in local PC by our software.
   
Q We need DVR with REAL TIME with inputs for 16 cameras and a recording capability of 480 FPS (NTSC - total of 16 cameras). Which model can comply with this requirement.
A Our SM-404 meets this requirement. You can install 4 pcs of SM-404 to have 16 cameras with 16 audio at 480 FPS display and recording.
   
Q If the bank uses WAN or a number of routers, does your software or hardware allow transmission through routers?
A Yes, we can connect through a number of routers without any problems.
   
Q Customers need at least 5 persons (users) to access simultaneously the same remote branch site DVR. Can you support?
A Yes, we don't have limitation for numbers of users to access same remote branch simultaneously. In general, the more users access, the slower transmission speed is.
   
Q Can each DVR support 16 alarm inputs and at least 4 alarm outputs? Is it an option?
A Yes, we have an option IO/Converter supporting 16 alarm inputs and 3 re-lay outputs.
   
Q I am interested in the POS functionality. I have a customer who mainly deal with POS systems for restaurants. He is looking for a security system which can send a signal to a camera when the cashier hit the VOID key on the cash register so that they can catch the image and record who did the void transaction. Do you have this product?
A Yes, you can link to our live demo http://www.secumaster.com.tw/live demo.htm to see the POS on camera 2. Any of SecuMaster product with 'P' after model number can support POS function. As the interface linking the cash register or ATM with our software is by TC/PIP, you can connect unlimited cash registers or ATM machines with our POS function.